Implementing Quality Assurance in Web Design and Development
There are lot of factors that needed to be considered in designing and developing a website. On the top of the list should be the implementation of quality assurance to the website. By definition, quality assurance or QA is the process of verifying or determining whether products or services meet or exceed customer expectations. Quality assurance is a process-driven approach with specific steps to help define and attain goals. This process considers design, development, production, and service.
Designing a website can be both expensive and time-consuming, and if you were to choose a web design firm handle the designing for your company always consider the company gives high regards to commitment and quality. A lot of trust is invested in your chosen web designer to fulfill the vision you have for your business website. Your website is an important asset that should work for your business and give you a return on your investment, whether it is a fully-integrated online business or just a simple brochure website. That is the reason why assuring the quality of the website should be on the top priority when designing and developing a website.
A good web designer and developer should be able to implement a quality assurance process to ensure that the website will meet the highest standard possible on all levels and adhere to the strictest industry standards. The quality assurance should not only cover the issues on programming codes and interface design but also on the accessibility and function. Aside from that the website the QA should ensure that the websites adheres to following standards: HTML standards, CSS standards, W3C standards and accessibility standards.
Most of the time people only see the tip of the iceberg when it comes to quality, but every website element, no matter how small, needs to meet the same QA. The most obvious evidence of quality is the layout design and the way the website works, but the same kind of quality must mirror into each and every detail all throughout the website. It is in the proper implementation of QA that defines the website’s quality and ensures you end up with an asset that lasts.
One of the most recommended models in quality assurance is the PDCA model. It stands for:
Plan: Establish objectives and processes required to deliver the desired results.
Do: Implement the process developed.
Check: Monitor and evaluate the implemented process by testing the results against the predetermined objectives
Act: Apply actions necessary for improvement if the results require changes.
The PDCA model is an effective method for implementing quality assurance because it analyzes existing conditions and methods used to provide the product or service customers. The goal is to ensure that excellence is inherent in every component of the process. In addition, if the PDCA cycle is repeated throughout the lifetime of the product or service, it helps improve internal web design company efficiency.